Privacy Policy

1. Information We Collect

When you place an order or register on our website, we may collect the following information:

  • Full name and delivery address
  • Email address and telephone number
  • Payment information processed securely through bank transfers, cash on delivery, or Webex. We do not store card details.
  • Order history and preferences
  • Device and browser data collected automatically through cookies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Respond to customer service enquiries
  • Improve our website and product offerings
  • Send promotional communications, with your consent
  • Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners only where necessary:

  • Webex — for secure transaction processing
  • Delivery and logistics partners — for order fulfilment
  • Legal authorities — where required by law

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

All payment transactions are encrypted via SSL.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic.

You may disable cookies through your browser settings; however, this may affect certain website functionality.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal obligations
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at primefreshsd@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: primefreshsd@gmail.com